Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

During high-volume periods, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Standard Shipping

• Delivery time: 5–10 business days

• Shipping cost calculated at checkout

Express Shipping

• Delivery time: 2–5 business days

• Available at checkout for selected countries

Free Shipping

We offer free shipping on orders over $75. 

International Shipping

We currently ship worldwide.

International orders may be subject to customs duties, taxes, or import fees determined by your country. These charges are the customer’s responsibility.

Please note that customs delays are outside our control.

Order Tracking

Once your order ships, you will receive a tracking number via email within 24–48 hours.

If you do not receive tracking information after 5 business days, please contact us.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect shipping addresses provided at checkout.

If your package appears lost, contact us and we will do our best to assist you.

Incorrect Address Information

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at [your email].

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging so we can help resolve the issue.

Returns & Exchanges

For information about returns and exchanges, please review our Return Policy page.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: itsabdelouahederradi@yahoo.com
Business Hours: Monday – Friday